Terms of Service

1. What Napplo is

Napplo is an AI-assisted tool that helps content creators analyze brand-deal offers and draft negotiation replies. It is not legal, financial, or tax advice. Use your own judgment when accepting or declining any deal.

2. Accounts

You must be at least 13 years old to create an account. You are responsible for keeping your password confidential and for all activity under your account. If you notice unauthorized access, email support immediately.

3. Subscriptions and billing

Napplo is a paid subscription. You choose a plan (Starter, Pro, or Pro+) and a billing interval (monthly or annual). We offer a 7-day free trial that requires a payment method on file. During the trial, you may analyze one (1) deal; this single-deal allowance is consumed on first analysis and does not reset if the deal is deleted. If you don’t cancel before the trial ends, your subscription begins, your card is charged, and your full plan limits take effect.

Billing is handled by Stripe. We do not store your card details on our servers.

4. Cancellation and refunds

You can cancel your subscription at any time from your account’s billing portal. Cancellation takes effect at the end of your current billing period — you keep full access until that date.

We do not offer refunds for unused time on a monthly or annual plan. Annual plans that are canceled remain active until the renewal date and then end; we do not refund remaining months.

5. Usage limits

Each plan includes a monthly quota of deal analyses and a per-deal cap on re-analysis rounds. Attempting to circumvent these limits (automation, multiple accounts, scripting) is a breach of these terms and may result in account suspension.

6. Your content

You retain ownership of the deal text, emails, and other content you submit to Napplo. By submitting content, you grant us a limited license to process that content using our AI pipeline for the purpose of providing you with analysis. We do not sell your content, and we do not use your content to train third-party AI models.

7. Acceptable use

You agree not to:

• Use Napplo for anything unlawful, fraudulent, or misleading.
• Submit content you don’t have the right to submit.
• Attempt to reverse-engineer, scrape, or overload our systems.
• Share your account with others or resell your subscription.

8. No warranty

Napplo is provided “as is” without warranties of any kind. Our AI analyses are best-effort suggestions based on the information you provide; we do not guarantee accuracy, completeness, or fitness for a particular purpose. A negotiation outcome is your decision, not ours.

9. Limitation of liability

To the fullest extent permitted by law, Napplo’s total liability for any claim related to the service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or lost-profit damages.

10. Termination

You can delete your account at any time from the billing portal. We may suspend or terminate accounts that breach these terms. On termination, your data is retained for 30 days and then permanently deleted.

11. Changes

We may update these terms. Material changes will be emailed to the address on file. Continued use after notice constitutes acceptance.

12. Contact

Questions? Email hello@napplo.com.